How NEON SOFT Simplifies Complex Rate Management

NEON SOFT vendor rate management tool is designed to simplify complex rate management, helping businesses automate processes, reduce costs and improve decision making. Whether you are a VoIP provider, wholesale carrier or telecom operator, handling multiple rate sheets, least cost routing (LCR) and vendor preferences can be overwhelming. NEON SOFT solution provides an intuitive, automated and highly flexible approach to managing these important tasks.

In this blog, we will explore how NEON SOFT billing system simplifies rate management, ensuring accuracy, efficiency and scalability for your business.

The challenges of traditional rate management

Before diving into how NEON SOFT solves these challenges, let’s understand the common pain points businesses face:

Manual uploads and errors

Manually uploading and updating rate sheets is time consuming and prone to human errors.

Complex LCR calculations

Determining the best routes based on cost requires constant monitoring and adjustments.

Vendor preference management

Assigning priorities to vendors for optimal routing is often a tedious process.

Lack of historical data

Without a proper audit trail, tracking rate changes becomes difficult.

Switch compatibility issues

Formatting rate files to match different switch requirements can be cumbersome.

How NEON SOFT simplifies rate management

1: Easy rate uploads with a user friendly tool

Manually entering rates is inefficient and risky. Easy rate uploads with a user friendly tool ensures that your rate database is always up to date and accurate. NEON SOFT provides an easy to use upload tool that allows businesses to:

• Import rate sheets in various formats

• Automate rate updates without manual intervention

• Reduce errors with validation checks before upload

2: Smart least cost routing (LCR) based on rates

Choosing the most cost effective routes is essential for profitability.  This feature helps businesses minimise costs while maintaining call quality. NEON SOFT system:

• Automatically calculates LCR based on uploaded vendor rates

• Compares multiple vendors in real time to determine the best path

• Dynamically adjusts routing as rates change

3: Download vendor rate files in your switch format

Different switches require different file formats. This feature ensures seamless integration with your existing infrastructure. NEON SOFT eliminates compatibility issues by allowing users to:

• Export vendor rate files in their preferred switch format

• Customise output files to match specific requirements

• Save time by avoiding manual reformatting

4: Manage current & future rates efficiently

Telecom businesses often deal with promotional rates, seasonal pricing and future dated changes. This helps businesses stay ahead of market changes without last minute disruptions. NEON SOFT system allows:

• Scheduling rate changes in advance

• Applying temporary or permanent rate adjustments

• Avoiding sudden cost fluctuations with planned transitions

5: Block/unblock destinations against trunks

Not all vendors support all destinations. This feature ensures optimal call completion rates (CCR) and reduces revenue leakage. NEON SOFT provides granular control by allowing:

• Blocking specific destinations on certain trunks

• Unblocking routes when new agreements are in place

• Preventing failed calls due to unsupported routes

6: Assign higher/lower vendor preferences in LCR

Not all vendors are equal, some may offer better rates for specific routes. This flexibility ensures better control over call routing strategies. NEON SOFT enables:

• Setting priority levels for different vendors

• Overriding LCR decisions when needed

• Balancing cost vs. quality based on business needs

7: Track rate sheet upload/download history

Audit trails are essential for compliance and troubleshooting. This feature enhances transparency and simplifies dispute resolution. NEON SOFT provides:

• Complete history of all rate sheet uploads/downloads

• User wise tracking for accountability

• Easy retrieval of past versions

8: Generate customer rate tables with the rate generator tool

Creating customer specific pricing from vendor rates can be complex. This helps businesses scale their pricing strategies efficiently. NEON SOFT rate generator tool allows:

• Automated markups based on business rules

• Custom pricing tiers for different customer segments

• Quick generation of customer rate sheets

Why choose NEON SOFT for rate management?

NEON SOFT vendor rate management tool is built for telecom businesses that demand accuracy, automation and scalability. Here’s why it stands out:

• Reduces manual work and automation minimises errors and saves time.

• Smart LCR improves cost efficiency and ensures the best possible rates.

• Customisable vendor preferences and blocking rules enhance flexibility.

• Full audit trails for all rate changes ensures compliance.

• Handles large volumes of rates effortlessly scales with your business.

In a nutshell

Managing telecom rates does not have to be a headache. NEON SOFT vendor rate management simplifies the entire process, from uploading and calculating LCR to generating customer rates, all in one intuitive platform.

By automating complex tasks, reducing errors and providing real time insights, NEON SOFT helps businesses cut costs, improve efficiency and stay competitive in a dynamic market.

Ready to simplify your rate management? Explore NEON SOFT billing solutions today, book a free demo, and take full control of your telecom operations!