Avaya hangs up on users with fewer than 200 SaaSy contact center seats

Customers told to pay up, quit, or wait for promised alternative ‘innovation’ coming real soon now Avaya has advised customers and resellers of a planned “evolution” of its products that starts with a requirement to license at least 200 seats worth of its SaaS-y contact center wares by June 30, 2025.…

Feb 18, 2025 - 08:39
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Avaya hangs up on users with fewer than 200 SaaSy contact center seats

Customers told to pay up, quit, or wait for promised alternative ‘innovation’ coming real soon now

Avaya has advised customers and resellers of a planned “evolution” of its products that starts with a requirement to license at least 200 seats worth of its SaaS-y contact center wares by June 30, 2025.…