Why Have Surveys or Solicit Comments If No One Will Listen?
Everyone has a bad experience at one time or another while traveling. Companies will often monitor customer satisfaction with surveys or by answering comments through social media outlets. The problems are often not resolved. Why have surveys or solicit comments if no one will listen? The following is a typical real example of a useless response to a bad customer experience... The post Why Have Surveys or Solicit Comments If No One Will Listen? appeared first on The Gate.
Everyone has a bad experience at one time or another while traveling. Companies will often monitor customer satisfaction with surveys or by answering comments through social media outlets. The problems are often not resolved. Why have surveys or solicit comments if no one will listen?
The following is a typical real example of a useless response to a bad customer experience…
The post Why Have Surveys or Solicit Comments If No One Will Listen? appeared first on The Gate.
