‘Two days later, a bouquet arrived’: when companies take you by surprise
This week: companies that went above and beyond; how to create an eco-friendly lawn; and light jackets for cool spring evenings• Don’t get the Filter delivered to your inbox? Sign up hereWhen we shared your stories about times that companies went the extra mile to fix, repair or even replace something you bought, we weren’t expecting another deluge of emails. But that’s what happened.You wrote to us in droves, reporting instances of feelgood, above-and-beyond customer service, from gift vouchers to car-key batteries to suitcase wheels. (And no, none of you work for, or are associated with, any of these companies; you’re just very happy customers). Here are just a few of your stories.How to create a more eco-friendly lawn: six things you can do right now, according to an expertThe 8 best video doorbells tried and tested – and Ring isn’t topThe best Androids in 2025: flagship smartphones compared and ranked‘Just one was enough to turn my middle-class worldview to dust’: tinned and jarred chickpeas, tasted and rated Continue reading...
This week: companies that went above and beyond; how to create an eco-friendly lawn; and light jackets for cool spring evenings
• Don’t get the Filter delivered to your inbox? Sign up here
When we shared your stories about times that companies went the extra mile to fix, repair or even replace something you bought, we weren’t expecting another deluge of emails. But that’s what happened.
You wrote to us in droves, reporting instances of feelgood, above-and-beyond customer service, from gift vouchers to car-key batteries to suitcase wheels. (And no, none of you work for, or are associated with, any of these companies; you’re just very happy customers). Here are just a few of your stories.
How to create a more eco-friendly lawn: six things you can do right now, according to an expert
The 8 best video doorbells tried and tested – and Ring isn’t top
The best Androids in 2025: flagship smartphones compared and ranked
‘Just one was enough to turn my middle-class worldview to dust’: tinned and jarred chickpeas, tasted and rated Continue reading...
