How brands create multisensory experiences for impact
Learn how brands use sights, sounds, smells, touch, and taste to create strong, memorable experiences that connect with people in a powerful way.

The Power of Touch, Sound, Sight, Smell, and Taste
Have you ever walked into a bakery and suddenly felt happy? Maybe the sweet smell of fresh bread and cake made you smile. Or have you ever listened to music in a shop and felt like buying something? These feelings do not happen by mistake. Brands use your senses to make you feel things. They do this so you remember them and buy their products. This is called a multisensory experience. It means using more than one of your five senses to create a strong memory or emotion. Brands know that if they can make you feel something with your eyes, ears, nose, skin, or even your tongue, they can leave a stronger mark on your brain.
Let’s say you walk into a phone shop. The lights are bright. The music is soft but modern. The phones are shiny and clean. You can touch them and feel how smooth they are. All these things make you think, “Wow, this is a good brand.” You might not even know why you feel that way. But your senses are working together. The brand has created a special world around you. And you remember it. That is the power of multisensory marketing.
The Magic of Sound and Music in Stores
Music is not just for dancing or parties. It is also for shopping. Some shops play soft music. Some play fast music. Some play old songs. Some play new beats. Why do they do that? Because music changes your mood. And your mood changes what you do. If you are happy and relaxed, you may spend more time in a store. If you stay longer, you might buy more. Brands know this very well.
For example, if you go to a coffee shop, you might hear calm music that makes you want to sit down and enjoy your drink. In a sports store, you might hear fast and loud music that makes you feel strong and excited. In both places, the music is helping you connect with the brand. You feel something, and that feeling makes you remember the place. You may even want to come back again.
When Smell Makes You Remember Something Forever
Smell is a strong sense. It connects with our memory in a deep way. Have you ever smelled a flower and suddenly remembered your grandma’s garden? Or smelled a food that reminded you of a special dinner? Brands use this too. They choose smells very carefully. Some hotels use the same smell in every hotel they have. When people smell it, they think of that hotel. Even at the airport or in a mall, if you smell it, you will think of that place.
Some clothing stores spray a special perfume in the air. The moment you walk in, you notice it. You connect that smell with their clothes. Some car companies make sure every new car has the same clean smell. When you sit inside, you think of freshness and new things. All these smells are part of the brand. They help you feel something without using any words.
Taste Can Be a Brand’s Secret Weapon
Not all brands can use taste. But those that can, use it well. Food and drink companies use taste to bring people closer. They give free samples so people can try their products. When you eat something tasty, you feel happy. You want more. You tell others. That taste becomes part of your memory.
Think of a chocolate brand. You take a small bite and it melts in your mouth. The next time you see that brand, you remember the taste. Fast food brands use taste, smell, and even sound. The crunch of fries or the fizz of a drink is all part of the feeling. You are not just eating. You are having an experience.
Sight Is More Than Just Colors and Logos
When you think of a brand, you often see its logo or color in your mind. Red for Coca-Cola, yellow for McDonald’s, blue for Facebook. These colors are not random. Brands choose them on purpose. They know that colors make you feel something. Red makes you feel energy. Blue makes you feel calm. Yellow makes you feel happy. And they use these colors in everything they do.
But it’s not just about color. The way a store looks, the way the boxes are packed, the way the clothes are folded, all create a feeling. A clean and bright store makes you feel fresh. A dark and soft one might make you feel rich. Brands use lights, shapes, and spaces to guide your eyes. They tell a story with the way things are shown. That story makes you trust the brand more.
When Brands Mix Everything Together
Now imagine if a brand uses all your senses at the same time. You walk into a tea shop. You hear soft music playing in the background. You smell fresh herbs and spices. You see beautiful jars and warm lights. You taste a free sip of tea. You touch the wooden table that feels smooth and cool. All five senses are working. This is a full multisensory experience.
You do not just drink tea. You feel peace. You feel care. You feel like staying. That is what the brand wants. They want you to feel good because of them. And when you feel that way, you remember them. You tell your friends. You go back again. The tea may be good, but it is the full experience that brings you back.
The Strange Power of Mixing Real and Digital Feelings
Today, many brands live online. You cannot smell a website or touch an app. But smart brands try to make you feel like you can. They use sound effects. They use nice colors and moving pictures. Some websites even feel soft and friendly just by how they look. Some apps play a tiny sound when you do something right. It feels like a reward.
And now, with new technology, some brands use special glasses or phones to create a fake world that feels real. You can walk through a digital store. You can try on clothes without wearing them. You can hear the wind or see snow, even if it is hot outside. This is called virtual or augmented reality. It is not real, but your senses believe it.
And sometimes, in the middle of this almost real world, something strange happens. You are walking through a nice game. You hear music. You see a cartoon dog dancing. You smile. Then suddenly, you see a little message pop up in the corner saying in bold pink letters. You laugh. It is strange. But now you remember it. That is the trick. It stays in your brain, even though it has nothing to do with dogs or tea or music.
Feelings Create Connection, and Connection Brings Trust
When your senses are used in the right way, you feel something. And when you feel something, you remember. Brands that understand this can make you feel happy, calm, excited, hungry, or even safe. This feeling becomes a bond. It makes you feel close to them, like a friend.
For example, you may feel that a phone brand understands you because their store feels young and cool. Or you may feel that a coffee brand is fancy because their shop smells rich and warm. These feelings become part of your story. You start trusting the brand, even if you don’t know why. And when you trust, you come back.
Are Multisensory Brands the Future?
It is easy to think that this is just a trick. But really, it is how our brain works. We are humans. We have senses. We like stories, sounds, smells, and colors. When a brand uses these in the right way, we enjoy it. It becomes fun, not just shopping. It becomes an experience, not just a product.
In the future, more and more brands will try to be multisensory. They will not just sell things. They will create moments. They will try to make you feel something deep and real. They will make shopping like a small trip into a new world. And when that world uses your five senses, you will never forget it.
Final Thoughts: Brands That Make You Feel
So now, next time you go into a shop or use an app, try to notice what you feel. Is the music soft or loud? Do the colors make you smile? Does the smell remind you of something? Are you touching something soft or strong? All these little things are not by accident. They are made by someone who wants you to feel good. They want you to connect.
Brands that use all five senses make a bigger impact. They stay longer in your memory. They become more than a logo or a name. They become a full story in your mind and heart. And that is what makes them truly powerful.