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Tailoring a resume were most of your experience is informal - what/how/where do I include relevant/unpaid volunteer work
I'm currently trying to prepare a resume for an upcoming role at an organisation I've had a long involvement in. I've mostly worked desktop support and monitoring, and some of my experiences, such as working on Jira are relevant. Previous rounds have focused on folks with professional experience, but there's very credible information that they're looking for folks familiar with parts of the platform and community, and I'm a fairly well known and active member of that community. I've laid a foundation in terms of dealing with previous blockers, and I suspect current staff at the department are aware of my interest. In my experience, getting through HR and Resume vetting is the 'hard' part, and I've attempted to apply for this job so I'd like to tailor my resume for the role. I have at hand the criteria for a previous opening for the role 3-5 years Stack Overflow or Exchange network experience as a moderator or high rep user (>2,500) Experience writing communications that resonate with different audiences, sometimes with conflicting priorities. Experience and enjoyment working with diverse moderator teams and processes. Experience with positive collaborations with internal stakeholders including developers and product teams. An understanding of Stack Overflow and the Stack Exchange network sites. Experience in successful conflict-management with online communities Ability to think about problem solving individually and from triage while being able to identify longer term solutions. A drive for facilitating communication between many groups, both internally and externally to Stack Overflow and Stack Exchange. A desire/drive to work with technologists around topics that interest them. I meet or exceed most of these criteria. What I'm trying to figure out is if these should go ahead of 'formal' working criteria, and how I should put things like volunteer moderation tenure and other responsibilities, as well as examples of positive changes I've made. It feels unusual, but should I be leading with my volunteer work first - this post has some suggestions on including it, but here my unique selling point is my ties to the organisation Should I crop my work history, since outside "I know how to work a helpdesk" this seems irrelevant to the job at hand? Basically how 'best' do I tailor a resume that a hiring manager can digest when most of my relevant experience is unpaid, or requires specific context to understand?
I'm currently trying to prepare a resume for an upcoming role at an organisation I've had a long involvement in. I've mostly worked desktop support and monitoring, and some of my experiences, such as working on Jira are relevant. Previous rounds have focused on folks with professional experience, but there's very credible information that they're looking for folks familiar with parts of the platform and community, and I'm a fairly well known and active member of that community. I've laid a foundation in terms of dealing with previous blockers, and I suspect current staff at the department are aware of my interest. In my experience, getting through HR and Resume vetting is the 'hard' part, and I've attempted to apply for this job so I'd like to tailor my resume for the role.
I have at hand the criteria for a previous opening for the role
3-5 years Stack Overflow or Exchange network experience as a moderator or high rep user (>2,500)
Experience writing communications that resonate with different audiences, sometimes with conflicting priorities.
Experience and enjoyment working with diverse moderator teams and processes.
Experience with positive collaborations with internal stakeholders including developers and product teams.
An understanding of Stack Overflow and the Stack Exchange network sites.
Experience in successful conflict-management with online communities
Ability to think about problem solving individually and from triage while being able to identify longer term solutions.
A drive for facilitating communication between many groups, both internally and externally to Stack Overflow and Stack Exchange.
A desire/drive to work with technologists around topics that interest them.
I meet or exceed most of these criteria. What I'm trying to figure out is if these should go ahead of 'formal' working criteria, and how I should put things like volunteer moderation tenure and other responsibilities, as well as examples of positive changes I've made.
It feels unusual, but should I be leading with my volunteer work first - this post has some suggestions on including it, but here my unique selling point is my ties to the organisation
Should I crop my work history, since outside "I know how to work a helpdesk" this seems irrelevant to the job at hand? Basically how 'best' do I tailor a resume that a hiring manager can digest when most of my relevant experience is unpaid, or requires specific context to understand?
