My Experience Might Be Part of the Reason Why American Airlines Lost $473 Million?
When I say that my experience might be part of the reason why American Airlines lost $473 million during the first quarter of 2025, I do not specifically mean the actual experience itself; but rather, the way the experience was handled, as I certainly cannot be the only customer who was disappointed by the performance of customer service — or lack thereof — by the airline in recent years. Expectations are higher when traveling as a passenger aboard airplanes that are operated by legacy airlines — and... The post My Experience Might Be Part of the Reason Why American Airlines Lost $473 Million? appeared first on The Gate.
When I say that my experience might be part of the reason why American Airlines lost $473 million during the first quarter of 2025, I do not specifically mean the actual experience itself; but rather, the way the experience was handled, as I certainly cannot be the only customer who was disappointed by the performance of customer service — or lack thereof — by the airline in recent years.
Expectations are higher when traveling as a passenger aboard airplanes that are operated by legacy airlines — and…
The post My Experience Might Be Part of the Reason Why American Airlines Lost $473 Million? appeared first on The Gate.
