Maxim Malaysia issues statement on order by APAD to cease e-hailing operations; in talks with authorities

In response to news of e-hailing providers InDrive and Maxim having received letters from the land public transport agency (APAD) for allegedly illegal operation, Maxim Malaysia has issued an official media statement to paultan.org on the matter.

“We are currently discussing with the relevant authorities how to promptly resolve this while maintaining the goodwill and reputation we have built over the years in order to shed light on this and provide clarity to our users, partners, vendors, and other relevant stakeholders who work closely with Maxim Malaysia. Now the company continues its operation in Malaysia and provides its available services to people throughout the country,” Maxim said in its statement.

Maxim Malaysia said in its statement that with an intermediate license, it provides a unique platform for its partner-drivers, the service provider and its users, and its partner-drivers undergo thorough inspection and oversight by Maxim’s specialised officers who ensure that its drivers have the necessary paperwork to adhere to the e-hailing guidelines set by APAD and the transport ministry.

Meanwhile, the Malaysian Communications and Multimedia Commission (MCMC) has yet to receive any official request from the transport ministry to block the mobile applications of InDrive and Maxim in Malaysia, Communications Minister Datuk Fahmi Fadzil said yesterday, reported Malay Mail.

“We have not yet received an official request from the MOT regarding the blocking of these apps. However, if such a request is received, we will act in accordance with the law. Action could be taken under the Communications and Multimedia Act, but as of now, we have not received such a request,” Fahmi said yesterday.

According to a prior report by Bernama, transport minister Anthony Loke said that InDrive and Maxim must cease operations in Malaysia effective July 24. “The two ride-hailing companies can appeal, but the final decision rests with me,” the transport minister said.

The Bernama report cited APAD as saying that InDrive and Maxim violated licensing conditions under the Land Public Transport Act 2010 (Act 715), which also requires that all vehicles serving on these platforms must operate with a valid e-hailing vehicle permit, which is one of the main conditions under the companies’ intermediation business licence.

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