Cricket finally adds one of its most-requested features — and it’s better than the competition
In many ways, Cricket feels like a postpaid carrier, but it is missing a few features. Now one of those has finally arrived.
- Cricket Wireless now offers a trade-in program in partnership with Asurion, allowing customers to trade in old devices for direct credits on their service bills.
- Unlike other trade-in programs that offer delayed gift cards, Cricket applies the trade-in credit directly to customer accounts within one to two billing cycles.
- Customers don’t have to purchase a new phone or change their plans to participate, making this an easy way to save money by trading in older, unused devices.
I often recommend Cricket to anyone looking for a prepaid solution that feels like postpaid. Cricket offers family discounts, phone promotions, in-store support, and much more, all on the AT&T network. One of the few features it previously lacked was support for trade-ins. This is something I’ve heard my own Cricket-using friends and family members take issue with, as you have to offload your old phones elsewhere. Thankfully, that’s no longer the case.
Cricket has partnered with Asurion to allow you to trade in your old device and determine its value. You can do this either online or through a Cricket Authorized Retailer. If you choose the online option, you’ll receive a prepaid envelope to send your device, and once it’s shipped, the company will conduct a further evaluation. While Cricket sometimes accepts cracked phones or devices with other issues, these conditions will obviously affect the initial valuation. If Cricket doesn’t accept the offered device, it will be shipped back within 48 hours.
