These airlines ranked highest and lowest in customer satisfaction for 2025: JD Power study

According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 -- and three airlines reigned supreme.

May 7, 2025 - 20:56

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These airlines ranked highest and lowest in customer satisfaction for 2025: JD Power study

According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 -- and three airlines reigned supreme.

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