The Shilla Duty Free suffers US$3.5 million first-quarter loss as downtown woes continue

The continued year-on-year loss underlines the huge pressures facing The Shilla Duty Free and its Korean travel retail peers in the downtown sector.

Apr 28, 2025 - 17:34
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The Shilla Duty Free suffers US$3.5 million first-quarter loss as downtown woes continue

SOUTH KOREA. Hotel Shilla, parent company of The Shilla Duty Free posted a KRW5.0 billion (US$3.5 million) first-quarter travel retail operating loss as revenues decreased -0.4% year-on-year (up +6.9% quarter-on-quarter) to KRW827.1 billion (US$576 million).

Revenues and (particularly) profits slid year-on-year amid a deeply challenging travel retail landscape. Charts courtesy of Hotel Shilla. 

By channel, revenue in downtown duty-free continued to worsen in Q1, down -21.0% year-on-year, while airport sales increased +18.7%.

Focusing on profitability recovery to address changes in the internal/external environment and travel retail markets remains the key focus for Hotel Shilla. ✈