Intern Technical Support Engineer by HYS Enterprise, 31 March
Date: 31 March (Monday)Place: Online We are looking for an Intern Technical Support Engineer for supporting B2B SAAS-service for project management. This is a fantastic opportunity to start your career in tech support, gain hands-on experience, and work in a collaborative, supportive environment. Successful interns will have the opportunity to continue in our company for at least one year. Join our dynamic team! For this internship, you need to have:— Windows\Linux installation; — Understanding of Firewall configuration, web servers concept (IIS), TCP and other IP protocols; — Understanding of Deployment Process flow and SDLC; — Technical problem solving and analytical skills; — Communication skills joint with the stress resistance — Excellent English writing & verbal skills. — Ability to learn, to self-organize and act proactively.; — Upper-Intermediate English level (both written and verbal communication). Preferred to have:— Understanding Agile (e.g. SCRUM) methodologies; — Planning skills; — Details and Target orientation; — Self control and time management.; — Excellent problem-solving skills. In this position you will be: — Monitor application’s error messages on daily basis; — Perform month monitoring and system health verification; — Install\update system environments; — Proceed with initial Service Change Request for further escalation on appropriate level; — Handle break/fix, configuration issues, troubleshooting, software installations in aim to provide RCA (Root cause analysis) for assigned Service Request; — Regular updates for for the assigned incidents on the engineer. Our selection process includes: — HR interview;— Tech interview;— Final interview with the founders of the company. We offer: — Internship schedule: Monday to Friday, 10.00–19.00; — Office-based/remote work; — No time trackers or other bureaucratic measures; — Practical experience on internal projects; — Networking with experienced professionals willing to share their knowledge and experience; — Opportunity to obtain a contract with HYS Enterprise as a Junior specialist; — Gifts for birthdays and professional holidays; — Participation in internal and external events.
Date: 31 March (Monday)
Place: Online
We are looking for an Intern Technical Support Engineer for supporting B2B SAAS-service for project management.
This is a fantastic opportunity to start your career in tech support, gain hands-on experience, and work in a collaborative, supportive environment. Successful interns will have the opportunity to continue in our company for at least one year. Join our dynamic team!
For this internship, you need to have:
— Windows\Linux installation;
— Understanding of Firewall configuration, web servers concept (IIS), TCP and other IP protocols;
— Understanding of Deployment Process flow and SDLC;
— Technical problem solving and analytical skills;
— Communication skills joint with the stress resistance
— Excellent English writing & verbal skills.
— Ability to learn, to self-organize and act proactively.;
— Upper-Intermediate English level (both written and verbal communication).
Preferred to have:
— Understanding Agile (e.g. SCRUM) methodologies;
— Planning skills;
— Details and Target orientation;
— Self control and time management.;
— Excellent problem-solving skills.
In this position you will be:
— Monitor application’s error messages on daily basis;
— Perform month monitoring and system health verification;
— Install\update system environments;
— Proceed with initial Service Change Request for further escalation on appropriate level;
— Handle break/fix, configuration issues, troubleshooting, software installations in aim to provide RCA (Root cause analysis) for assigned Service Request;
— Regular updates for for the assigned incidents on the engineer.
Our selection process includes:
— HR interview;
— Tech interview;
— Final interview with the founders of the company.
We offer:
— Internship schedule: Monday to Friday,
— Office-based/remote work;
— No time trackers or other bureaucratic measures;
— Practical experience on internal projects;
— Networking with experienced professionals willing to share their knowledge and experience;
— Opportunity to obtain a contract with HYS Enterprise as a Junior specialist;
— Gifts for birthdays and professional holidays;
— Participation in internal and external events.
