Meet, Learn, Share: Optimizing Kubernetes and Revolutionizing Customer Experience with AWS – AWS User Group Toronto Meetup Recap
At AWS User Group Toronto, community feedback is at the heart of what we do. After every event, we listen carefully to what our attendees want to learn next. Our mission is to help cloud enthusiasts, builders, and tech aspirants grow their skills by bringing the most relevant and in-demand topics to our meetups. One common theme we kept hearing was the strong interest in Kubernetes optimization—along with a desire to explore new AWS services and AI-driven customer experience solutions. We heard you. Thus, on April 24, 2025, we hosted a packed evening focused on two highly requested topics: Automated Kubernetes Resource Optimization Future of Customer Experience with Amazon Connect and Amazon Q It was a night full of technical insights, real-world demos, and valuable community connections. Here’s a full recap of everything we covered.

At AWS User Group Toronto, community feedback is at the heart of what we do.
After every event, we listen carefully to what our attendees want to learn next. Our mission is to help cloud enthusiasts, builders, and tech aspirants grow their skills by bringing the most relevant and in-demand topics to our meetups.
One common theme we kept hearing was the strong interest in Kubernetes optimization—along with a desire to explore new AWS services and AI-driven customer experience solutions.
We heard you.
Thus, on April 24, 2025, we hosted a packed evening focused on two highly requested topics:
Automated Kubernetes Resource Optimization
Future of Customer Experience with Amazon Connect and Amazon Q
It was a night full of technical insights, real-world demos, and valuable community connections.
Here’s a full recap of everything we covered.