Maximizing Student Engagement During Live Online Seminars

There are many approaches to designing an online course, and finding the right balance may depend on a variety of factors ranging from content topics to types of assessments. Students who opt for e-learning likely prefer it for the flexibility it affords, but that doesn’t mean they want to miss out on engaging with their classmates or instructor in a meaningful way. So, educators must continue to shift their thinking and go back to the basics to deliver their online course content in a way that creates a direct relationship with their students (Meyer, 2014). One way to incorporate human engagement is through a synchronous seminar—nothing beats live interaction—, where learners and educators can convene for a meaningful exchange.

Survey Says

Seminars are not new to the online environment, although for anyone who has taught in this environment there have been many iterations over the years as technology and curriculum have dramatically changed. So, after many years of teaching online courses, we firmly believe that a weekly one-hour seminar with our students is one of the most valuable aspects of the e-learning experience. However, to determine if our assessment was correct, we surveyed virtual instructors and students gathering both quantitative data and qualitative data. It was clear that while there were many differences in the presentation techniques, seminars were considered of great value to all. 

Here are the four top take-aways from our survey.

First, students and faculty both felt that spending time in the seminar was most beneficial in helping students gain greater understanding of the material for that unit. Students were able to ask questions and get immediate answers or feedback, which was particularly satisfying and gave them confidence to move forward.  

Second, students expressed the need for more connectivity through live seminars with fellow classmates and this concept mimics the physical classroom setting where students engage with one another. This also led to the point that instructors believed these virtual conversations helped build greater networking skills and they could see that in other areas of the asynchronous aspects of the course. 

Third, instructors mentioned that they found better academic results from students participating in the weekly sessions, while students expressed that they felt more engaged in the course material which substantiated the reason they were more successful. 

Fourth and finally, students and instructors shared that participating in live sessions resulted in having an attitude of greater interest and there was markedly more enthusiasm generated. Student and faculty behavior became more meaningful as they shared these personal emotions in the weekly session together.  

Suggestions for Creating an Engaging Live Seminar

Reflecting on the survey responses, we noticed a direct relationship between how instructors presented their material, and the value students derived from participating in these one-hour, live sessions. We also have learned, through student feedback in our own courses, how to truly engage with a wide range of learning personalities, so we have come up with the top five suggestions for you to consider using in your presentations during online seminars. 

1. This is not a lecture. Students do not want to be sermonized or given a one-hour soliloquy that doesn’t give them the opportunity to speak. They want live interaction that gives them the sense of being heard. So, give them audio and video permissions so they can see each other and build connections. 

2. Poll questions and chat boxes. This follows clearly after the last one, in which students want engagement in conversation about the subject matter. Most platforms have a tool that allows you to ask students questions, and they can select answers in the form of polls with true/false, multiple choice or other response scales. You can also include what we call a “chat box” which is a specific titled slide that has an open-ended question and students are asked to brainstorm ideas or practice the topics being presented followed by the instructor offering a guided response from the textbook or reliable source that gives students some additional feedback on their thinking. 

3. No black and white slides. Instructors should remember that they are meeting with many different students, so constructing a visual PowerPoint to go along with the audio is a great idea but be succinct and creative. Consider including 4-5 bullet points used as talking points and give each slide some pizazz by using color and graphics from which a natural conversation flows. Students may see something in the graphics or the points that might help to generate a deeper dive into the topic taking the group in a new and unexpected direction that can personalize the presentation. 

4. Breakout rooms. This activity can take anywhere from a few minutes to even half of the class session. Give students the opportunity to connect in smaller groups, just like in the on-ground classes, giving them a topic to discuss and then bring back to the larger group. Change out your groups each week so students can engage with other classmates and visit each breakout room to build on that engagement.  

5. Field trips. Take your students outside this live classroom. Perhaps you already share links for them to view short videos online, but have you considered going on a live visit? I once had a student in my food and beverage class who was actually in the kitchen at her restaurant during a seminar. She walked us through the kitchen and dining area with her webcam explaining the exact topics we were focusing on for that week. It was a spontaneous, yet memorable experience for everyone in the class. You might want to set up a guest speaker or visit in advance to test the technology, review the expectations and practice, so determine what works best for you and meet your university guidelines. 

Remember, students not only want to connect with the subject matter, but most importantly to their classmates and instructors.  

Why Adopt Some of These Practices

If you are not currently hosting weekly live seminars, consider the reasons and determine if you and your students could benefit from live sessions. Maybe surveying your department or simply asking informally about their opinion would give you and your colleagues some better guidance regarding reaction to the value of live seminars. Don’t you want your students to find greater value in your course?  

If you do have synchronous learning in your course, perhaps some of these points will help to validate the work you are doing and if you are not using any of them, we hope you might consider experimenting in an upcoming session to investigate how they change the engagement in your classroom. 

We have found that students who attend live seminars are more likely to reach out when they encounter life challenges or to ask further questions about assignments because they feel connected to us. We have also determined that the engaged student is more academically successful, and this supports retention efforts. 

Whether you are new to online teaching or a seasoned instructor, we’d love to hear from you about your online seminar experience after trying out one or two of these practices. Feel free to email us with your results: Mimi Gough, mgough@purdueglobal.edu and Glenn Walton, glwalton@purdueglobal.edu

Mimi Gough, MBA, MSED, Professor, Business and IT Department, Purdue University Global is a Certified Hospitality Educator (CHE) and course lead in Hospitality and Tourism Services and Hospitality Sustainability. She teaches undergraduate topics related to management, customer service and the tourism/hospitality industry. Gough began her teaching career in higher education in 1991 and facilitated the transition of ground campus courses to online courses in 2007. She has presented research and workshops on topics ranging from Marketing Destinations to Online Curriculum culminating with numerous publications in peer-reviewed journals since 2013.

Glenn L. Walton, MS, Professor, Business and IT Department, Purdue University Global teaches undergraduate courses in Management and Marketing. After working for a Fortune 500 company in advertising for over two decades, he began his higher education teaching career 15 years ago. He currently serves as a member of the university Futures Thinking & Innovation Team and has experience in teaching on ground, hybrid, and online courses.

References:  

Meyer, K. A. (2014). Student engagement in online learning: What works and why. ASHE Higher Education Report, 40(6), 1–114. doi:10.1002/aehe.20018