Lotte Duty Free Oceania strikes win-win partnership with Qantas Frequent Flyer

The breakthrough partnership allow customers to earn 1 Qantas Point for every A$1 spent at Lotte Duty Free when they provide their Qantas Frequent Flyer membership.

Apr 16, 2025 - 06:38
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Lotte Duty Free Oceania strikes win-win partnership with Qantas Frequent Flyer

AUSTRALIA. Lotte Duty Free has partnered with Qantas Frequent Flyer to launch a benefit allowing travellers to earn Qantas Points when they shop eligible products in-store or online at Lotte Duty Free*.

From today, 16 April, duty-free shopping brings travellers closer to their next trip through their purchases. The breakthrough partnership means customers earn 1 Qantas Point for every A$1 spent at Lotte Duty Free when they provide their Qantas Frequent Flyer membership.

Travellers can shop duty-free prices while earning Qantas Points up to 60 days prior to international departure with confirmation of their upcoming trip.

Non-travellers also have the opportunity to shop for eligible items at domestic retail prices while earning Qantas Points**.

For a seamless experience, shoppers can scan their digital Qantas Frequent Flyer card, which can be found in the Qantas App at the in-store checkout.

Additionally, Click & Collect allows shoppers to buy online before their trip and pick up purchases either at departure or upon return for convenience and savings.

Lotte Duty Free offers travellers access to a curated selection of more than 400 brands. Pictured is one of the retailer’s stores at Brisbane Airport {Photos: Martin Moodie}
Increasing basket size: The partnership encourages passengers not only to shop but to boost their spend

“Our partnership with Qantas Frequent Flyer redefines duty-free shopping, giving travellers even more reason to explore its benefits. Every dollar spent on eligible products in-store or online not only delivers exceptional value for our shoppers, but also brings them closer to their next destination,” said Lotte Duty Free Oceania Managing Director Sean Lee.

“We’re grateful for the ongoing support of our airport partners in Melbourne and Brisbane, which enables us to deliver rewarding experiences like this one.”

The programme is also available at Lotte Duty Free’s downtown Sydney CBD store {Photo: Lotte Duty Free}

Lotte Duty Free offers travellers access to a curated selection of more than 400 brands. Shoppers can still access exclusive duty-free offerings such as limited-edition products and special promotions, but now with the added benefit of earning Qantas Points with every eligible purchase, the retailer pointed out.

“Australians love earning Qantas Points. Our new partnership with Lotte Duty Free gives members the chance to boost their points balance at the airport and before they even board their flight,” said Qantas Loyalty Executive Manager, Retail Karen Farrar.

The partnership is available at Lotte Duty Free’s international locations in Melbourne and Brisbane airport, the Optique Store at Brisbane Airport’s domestic terminal and the retailer’s downtown Sydney CBD store. For more information visit: https://www.lottedutyfree.com.au/pages/qantas-frequent-flyer

* Eligible products are any products sold by Lotte Duty Free excluding those sold by JB Hi-Fi concession stores, gift cards, VUSH products, tobacco and e-cigarette products.

** For non-travellers, eligible products purchased at Lotte Duty Free’s Sydney downtown store or Optique Store at Brisbane Airport’s domestic terminal are sold at local market retail prices and are subject to applicable duties and taxes. Qantas Points are earned on eligible items only.

The partnership allows Qantas Frequent Flyer members to boost their points balance at Melbourne (above) and Darwin International (below) airports {Photos: Lotte Duty Free}