I’m Sympathetic To This (Dramatic) Etihad Complaint, But…

I’m always happy to share my take on travel complaints, and I try to call ’em as I see ’em. Sometimes I think airlines act completely out of line, sometimes I think consumers are a little unreasonable, and sometimes complaints just reflect some of the unfortunate realities of the industry. So, here’s an interesting case…

May 7, 2025 - 16:22
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I’m Sympathetic To This (Dramatic) Etihad Complaint, But…

I’m always happy to share my take on travel complaints, and I try to call ’em as I see ’em. Sometimes I think airlines act completely out of line, sometimes I think consumers are a little unreasonable, and sometimes complaints just reflect some of the unfortunate realities of the industry. So, here’s an interesting case…