E911 vs. NG911: What Schools Need To Know

The emergency call landscape is changing. Even as schools are adopting Enhanced 911 (E911), states are working to digitize their emergency centers in a pivot toward Next Generation 911 (NG911). K–12 leaders must understand these changes to comply with current laws and to ensure their infrastructure is ready for the digital evolution in emergency communications. What Are the Key Differences Between E911 and NG911? E911 supports wireless phone users who dial 911 by making the caller’s location visible to dispatchers. NG911, meanwhile, is IP-based. As such, it brings new capabilities beyond just…