RateHawk marks ninth anniversary with strong growth

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Online B2B travel booking system RateHawk marks nine years of excellent operations with strong growth in its business results over the past year. 

In 2024, RateHawk’s net booking value increased by 1.8 times compared to 2023, while the number of bookings saw a 67 percent growth on a global scale. 

Its UAE-based parent company Emerging Travel Group likewise hit a new milestone of $3.7 billion gross transaction value in 2024 with RateHawk as a major growth driver.

Over the past year, RateHawk continued to develop the variety of its inventory. 

The company successfully connected with more than 70 new global accommodation suppliers, exceeding 300 wholesalers worldwide, and established direct contracts with over 34,000 accommodations, counting up to 120,000 properties in total. 

As a result, the amount of accommodation options reached over 2.6 million.

The demand for RateHawk’s transportation booking services, including flight tickets and transfer bookings, also doubled during 2024. 

Today, RateHawk has offices in London, Berlin, Lisbon, Warsaw, Dubai, Limassol, Singapore, and Wilmington. 

The company employs over 500 professionals in commercial roles globally.

Welcome additions

It should be noted that the company introduced train travel service across Europe in the past year, and this was welcomed with great enthusiasm by RateHawk partners. 

Within three months of its launch, over 25 percent of travel professionals who frequently book hotels on the platform have made use of its railway services.

According to Emerging Travel Group CEO Felix Shipman: “According to the latest UN Tourism report, 1.4 billion people travelled internationally in 2024, almost reaching pre-pandemic levels. At RateHawk, we have been witnessing this trend firsthand through increased demand and significant growth in our company’s and partners’ businesses.”

Shipman added that the company continues to deliver unparalleled support to its partners during this exciting period of travel industry growth, developing both platform services and API integrations. 

He said: “In 2024 alone, we doubled the number of API integration contracts, partnering with over 500 new entities including Ctrip. This year, we aim to maintain this momentum, focusing on OTAs and innovative travel tech platforms.”

Greater localisation

In 2024, the service was localised through eight more languages, bringing the total to 32.

RateHawk also launched its new headquarters in Singapore, strengthening its position in the Asian region and its relationships with local partners.

The number of partners likewise increased by 50 percent, now over 93,000 travel professionals strong worldwide. 

In Asia, the company tripled the number of travel agents connected to the platform, reaching over 13,000 professionals.

According to RateHawk, the most popular outbound destinations booked by travel agents from Asia in 2024 were the UAE, France, Switzerland, the USA, and Italy.

Additionally, a significant part of bookings remained within Asia, with Japan, Malaysia, Thailand, and India being top choices.

APAC regional director Erik Akhmetgaliev said: “We feel very optimistic about the 2025 year, taking into account impressive RateHawk figures we have already achieved in the first quarter and the industry insights on the expected post-pandemic final recovery, thanks to the increased availability of flights and simplification of visa procedures. This year, we are also focusing on API development, particularly in East and South Asia, where the concentration of OTAs is extremely high. We are optimising our technology while also providing support through our internal tech hub and API optimisation team”.

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