Passengers share fury at British Airways live-chat customer service after being stranded amid Heathrow fire

Exclusive: Couple were wrongly told BA could not get them out earlier – but their holiday company could

Apr 4, 2025 - 10:43
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Passengers share fury at British Airways live-chat customer service after being stranded amid Heathrow fire

Exclusive: Couple were wrongly told BA could not get them out earlier – but their holiday company could