Less bias, better hires: why AI could transform recruitment for SMEs

No system, human or digital, is perfect. But by using artificial intelligence to do a lot of the legwork, SMEs can limit the effects of unconscious bias and free up their people to find the ideal candidate for the jobArtificial intelligence is trained on real intelligence – in other words, content created by humans. Theoretically, if you want AI to spit out fiction, you train it on novels and if you want AI to write job specs, you train it on job descriptions written by people. But there’s a problem here. No matter how hard humans try to be unbiased, we all have some. And an AI that has been trained on human work will take on some of these human biases. Indeed, overcoming biases is one of the biggest challenges in AI.“In recruitment, bias is everywhere and comes from a baseline of most recruitment processes being run by humans,” says Kevin Fitzgerald, UK managing director of Employment Hero, a global employment management platform that is using AI to make doing business easier for SMEs. “The underlying bias that recruitment teams have is there in the process already.” Continue reading...

Feb 10, 2025 - 13:46
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Less bias, better hires: why AI could transform recruitment for SMEs

No system, human or digital, is perfect. But by using artificial intelligence to do a lot of the legwork, SMEs can limit the effects of unconscious bias and free up their people to find the ideal candidate for the job

Artificial intelligence is trained on real intelligence – in other words, content created by humans. Theoretically, if you want AI to spit out fiction, you train it on novels and if you want AI to write job specs, you train it on job descriptions written by people. But there’s a problem here. No matter how hard humans try to be unbiased, we all have some. And an AI that has been trained on human work will take on some of these human biases. Indeed, overcoming biases is one of the biggest challenges in AI.

“In recruitment, bias is everywhere and comes from a baseline of most recruitment processes being run by humans,” says Kevin Fitzgerald, UK managing director of Employment Hero, a global employment management platform that is using AI to make doing business easier for SMEs. “The underlying bias that recruitment teams have is there in the process already.” Continue reading...