Fury over secretive fast-track HMRC phone line for 'VIPs' that deals with tax queries eight times quicker
While on average people wait 18 minutes to speak to HM Revenue and Customs on the phone, VIPs are getting through in less than three minutes.
While on average people wait 18 minutes to speak to HM Revenue and Customs on the phone, VIPs are getting through in less than three minutes.
